Consumer protection counselling for users of online marketed cosmetic products
Keywords:
consumer protection, beauty products medicine, online salesAbstract
Background: Consumers of beauty products are often trapped into using risky cosmetics due to limited knowledge, low literacy, and the influence of promotion, particularly through online purchases. Objective: To increase consumer understanding of protection and awareness regarding counterfeit cosmetics. Methods: This community service activity was carried out through socialization, discussion, and simulation involving 30 female students at Mahardika Institute of Health and Technology. Results: The findings showed that 67% of respondents were users of skin-whitening drugs, while 50% did not know or did not take adequate legal action when experiencing adverse effects from beauty products purchased online. After the counseling, participants gained knowledge about harmful substances contained in counterfeit cosmetics, how to identify them, and the procedures for reporting illegal products. Conclusion: The program successfully improved consumer awareness and skills in protecting their health and safety from the risks of counterfeit cosmetics and unsafe beauty products circulating online.
References
Masputra, M. Hendra Cordova., Setiyono, Joko., Irawati. 2020. “Keadilan Terhadap Dokter Pada Kasus Penggunaan Obat Yang Belum Terdaftar Di BPOM Republik Indonesia.” Jurnal Pembangunan Hukum Indonesia Program Studi Magister Ilmu Hukum Universitas Diponegoro 2(1):102–16.
Poli, Mirza N. R. 2018. “Kesalahan Pemberian Obat Dalam Perspektif Undang-Undang Nomor 8 Tahun 1999 Tentang Perlindungan Konsumen.” Jurnal Lex Privatum VI(4):109–16.
Synnott, Anthony. 1993. Tubuh Sosial: Simbolisme, Diri, Dan Masyarakat. Yogyakarta: Jalasutra.
Vidyarini, Titi Nur. 2007. “Representasi Kecantikan Dalam Iklan Kosmetik The Face Shop.” Jurnal Ilmiah SCRIPTURA 1(2):82–97.
Undang-undang, peraturan, surat edaran, dll (kebijakan yang berwenang)
Kitab Undang-Undang Hukum Perdata.
Undang-Undang Republik Indonesia Informasi dan Transaksi Elektronik.
Undang-Undang Republik Indonesia Nomor 8 tahun 1999 tentang Perlindungan Konsumen.
Undang-Undang Republik Indonesia Nomor 36 tahun 2009 tentang Kesehatan.
Peraturan Kepala Badan Pengawasan Obat dan Makanan Republik Indonesia Nomor 12 Tahun 2015 tentang Pengawasan Pemasukan Obat dan Makanan ke dalam Wilayah Indonesia.
Downloads
Published
Issue
Section
License
Copyright (c) 2025 KEMUNING (Jurnal Pengabdian Kepada Masyarakat))
This work is licensed under a Creative Commons Attribution-NoDerivatives 4.0 International License.
